Acknowledgements

I would like to thank the following people who provided support both spiritually and financially. Without them I would have never been able to complete this degree.

My parents - who have always stood behind me in all of life's adventures and endeavors no matter how large or how small.

My grandmother - who taught me to never give up and to whom I dedicate the successes of this degree.

My husband - who persevered through late nights doing homework, less time for housekeeping and fewer home cooked meals during my tenure as a graduate student.

My supervisor - who was flexible and willing to help me schedule my job around my school activities.

My co-workers - who listened to all the new and exciting information I brought back from class and became proof readers extraordinaire.

My cohorts and extended iSchool family - who shared their knowledge, excitement, frustrations and joy with me along this incredible journey.